Administrative Services Manager

Company: Yakima Valley Farm Workers Clinic
Location: Grandview
Posted on: April 12, 2025

Job Description:

Are you passionate about healthcare administration and looking for a career where you can grow and make a meaningful impact? Grandview Medical Dental Clinic is seeking a dedicated Administrative Services Manager!

This role is crucial in ensuring the smooth and efficient operation of clinic services, including new patient registration, credit management, reception, patient scheduling, medical referrals, and medical records management.

Be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our members.

We've transformed into a leading community health center. With over 40 clinics across Washington and Oregon, we offer a wide range of services, including medical, dental, pharmacy, orthodontic, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, " WE are Yakima - WE are Family" and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• Salary $77,900.00-$84,400.00 DOE with the ability to go higher for highly experienced candidates
  
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
  
• Profit sharing & 403(b) retirement plan available
  
• Generous PTO, 8 paid holidays, and much more!
  
  What You'll Do:
  
  • Oversee the patient flow and services for various functions, including reception, patient scheduling, referrals, medical records, patient benefits, patient registration, patient billing, and credit management.
    
  • Partner with the Clinic Director, Clinic Nurse Supervisor, and other clinic leaders to ensure the smooth function of all patient-related activities.
    
  • Develop, implement, and manage a process of continuous improvement for the administrative support systems.
    
  • Enhance operational effectiveness, with a focus on cost containment and high-quality patient services.
    
  • Resolve operations and process problems and keep the lines of communication open with staff and supervisors to ensure high productivity.
    
  • Formulate and implement policies, procedures, and processes in accordance with the standards and requirements of the organization and various regulatory agencies.
    
  • Ensure the clinic operations are in compliance with governmental regulations and industry requirements.
    
  • Represent the clinic in interactions with regulatory agencies, insurance carriers, and other professional and community groups.
    
  • Partner with the Clinic Director in maintaining position community relations and serves as a liaison with staff and the public.
    
  • Participate in forecasting and preparing the annual budget.
    
  • Coach, mentor, and train direct report staff. Provides continuous performance management and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations and providing feedback.
    
  • Support staff growth and development. Assess the educational and experience needs of all levels of staff in collaboration with the individual. Encourage staff to seek educational opportunities incorporating job-related training in addition to mandatory training.
    
  • Participate in the recruitment and selection of staff. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
    
  • Perform other duties as assigned.
    
    Qualifications:
    
    • Bachelor's Degree or higher in Health Administration, Healthcare, Public Health, or Business Administration
      
    • Three years' administrative experience in a medical office, including one year's experience managing employees, is required. Relevant experience outside the medical field may be considered.
      
      Knowledge/Skills/Abilities:
      
      • Expertise in fiscal management, government regulations, and medical office operations.
        
      • Skills in continuous process improvement, problem-solving, and sound judgment.
        
      • Effective communication, strong analytical abilities, and decision-making skills.
        
      • Ability to manage multiple tasks, exercise independent judgment, and lead effectively.
        
      • Basic proficiency with computer programs like Microsoft Outlook, Word, Excel, and EPIC.
        
        Our Mission Statement
        
        "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."
        
        Our mission celebrates diversity. We are committed to equal-opportunity employment.
        
        Contact us at ...@yvfwc.org to learn more about this opportunity! Associated topics: assistant general manager, assistant restaurant manager, day shift manager, director, front end, general operations manager, night manager, restaurant general manager, shift leader, shift manager

Keywords: Yakima Valley Farm Workers Clinic, Richland , Administrative Services Manager, Executive , Grandview, Washington